Only tutors and moderators can reset the full English Skills Test.
To allow your student to take the test again you need to archive the previous test response.
Please follow the instructions below to archive the previous test response.
1. Go to Org Report
2. Scroll down to to the English Skills Full Tests section.
3. Click the “eye” icon for the user (student who needs to take the test again).
4. You will see their test response.
5. Scroll down to the bottom of the screen. (see image below)
6. Click the button Archive test. This stores this current attempt and resets the test.
Your student will now be able to resit the full English Skills Test.