How do I reset a password for a user?

  • Click on ‘Add/Edit User’ in the left hand menu.
  • Scroll down to users.
  • Use the search bar to find a user.
  • Click on the edit button to the right of the view symbol.

  • When the user popup form appears create a new password.
  • Create a new password using a tool like password generator:
  • (A password length of 7 is appropriate).

  • Check the create new password and email user box.
  • Click the save button to update the user password and send it to the user.